Help

Frequently asked.

What is Praneya, exactly?: A cardiac wellness companion. You upload your lab reports and sync a wearable; we give you a single clear picture of where your heart stands. We do not diagnose, prescribe, or replace your doctor.
Is Praneya a medical device?: No. Praneya is a wellness and educational tool, not a Software as a Medical Device (SaMD). Every insight is attributed to Praneya and accompanied by a disclaimer directing you to your healthcare provider for medical decisions.
Who is behind Praneya?: A practicing cardiologist and a small team. Every insight type is grounded in peer-reviewed cardiovascular research and reviewed by clinical advisors before it ships.
How is my data protected?: Your lab reports and biometrics are encrypted at rest and transmitted over TLS. You control your own profile and can request data deletion at any time. See our Privacy Policy and Health Data Policy for specifics.
Do I need lab reports to start?: No. You can start with just your profile and health background — Praneya gives a preliminary wellness baseline from population reference data. Adding labs or wearable data replaces estimates with your real numbers.
How do I contact the team?: Email support@praneya.com. A real person reads every email. Expect a reply within two business days.

Help

What is Praneya, exactly?: A cardiac wellness companion. You upload your lab reports and sync a wearable; we give you a single clear picture of where your heart stands. We do not diagnose, prescribe, or replace your doctor.
Is Praneya a medical device?: No. Praneya is a wellness and educational tool, not a Software as a Medical Device (SaMD). Every insight is attributed to Praneya and accompanied by a disclaimer directing you to your healthcare provider for medical decisions.
Who is behind Praneya?: A practicing cardiologist and a small team. Every insight type is grounded in peer-reviewed cardiovascular research and reviewed by clinical advisors before it ships.
How is my data protected?: Your lab reports and biometrics are encrypted at rest and transmitted over TLS. You control your own profile and can request data deletion at any time. See our Privacy Policy and Health Data Policy for specifics.
Do I need lab reports to start?: No. You can start with just your profile and health background — Praneya gives a preliminary wellness baseline from population reference data. Adding labs or wearable data replaces estimates with your real numbers.
How do I contact the team?: Email support@praneya.com. A real person reads every email. Expect a reply within two business days.